Business Manager

Job Scopes

  • Develop business plans
  • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
  • Protects organization's value by keeping information confidential.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Understand company's direction and work in accordance to company's vision and mission.
  • Monitor team's sales.
  • Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by business development associate.
  • Keeping accurate records of discussions or correspondence with customers.
  • Presenting creative work to clients for approval or modification.
  • Writing client brief in order to brief creative team.
  • Monitoring the effectiveness of projects.
  • Respond to the client queries in a timely fashion. 
  • Manage all customer communication and maintain effective relationship with all customers.
  • Obtain feedback from customers on work quality from team.
  • Ensure the work quality is consistent.
  • Work out a brand health check (progress report) to clients.
  • Leading or supervising a team of business development associates.
  • Being involved in staff recruitment and appraisals.
  • Train and provide guidance to staff members and business development issues.
  • Prepare project profit and loss account.
  • Manage collections.
  • Fill up timesheet.
  • Handling budgets, managing project costs and invoicing clients.
  • Prepare pricing strategies according to customer budgets and procurement methods.


Qualities

  • Must have strong customer service skills.
  • Must have superior written and verbal communication skills.
  • Must have the ability to work independently.
  • Must have excellent interpersonal skills. 
  • Must have strong problem solving skills. 
  • Must have good negotiation skills. 
  • Must be an active listener. 
  • Must be detail oriented. 
  • Must have good organizational skills and be an effective multi-tasker. 
  • Must have good presentational skills. 
  • Must be able to work well under pressure, particularly when facing a deadline. 
  • Must have strong leadership skill

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